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I'm extremely disappointed to learn that Sigg bottles are not 100% BPA free. Had I known this was the case, I would have taken my business to Klean Kanteen. I bought your product because I did not want my Kindergarten and preschool-age children drinking out of bottles associated in any way with BPA. Period. Now, one week into school, I have to explain to them why their favorite thermoses are being returned and who knows when they'll get another and what it might look like. That's great. Do you guys also enjoy taking candy from babies and watching them cry?
When marketing a product that assuages health concerns, transparency is paramount. Sigg purposefully misled for the goal of profits and you've let consumers down. Had I not thrown my receipt away, I would return these bottles immediately and take my business elsewhere, to a company who values its consumers, understands why they're purchasing its products and does not dupe the public. You knew BPA was in your liners. You knew why people bought Siggs. How could it not occur to you to be upfront and honest? Instead, you told us your liner was made by a supplier who insisted on protecting his formula and keeping it confidential. Um, do you mean your friend wants to keep it a secret? How old are you guys? Two? Do you also whisper in each other's ears and giggle during meetings?
Now you're offering a voluntary recall where I pay to ship my thermos back? That's a load of crap. Sigg needs to own up to its deception and do the honorable thing -- offer replacements, free of any charges -- and fast -- to innocent buyers. You lied to us and now we have to pay? I don't think so. Forgive me for being emotional, but hell hath no fury like a mother scorned. Take your Sigg and chug it. You owe me $40 and an apology. I'll be blogging this to all my friends.
Sincerely,
Sonali Morris
Klean Kanteen Convert
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blog: Write on, Yo Mama Morris!
Some great articles to read on this topic:
Real Green Girl: SIGG and BPA - Treehugger Got Hoodwinked
Sigg Tries to Control Brand Damage After Admitting Its Bottles Contain BPA
Sigg Admits Bottles Contain BPA
UPDATE: I'm returning my Sigg bottles to Dick's Sporting Goods where I bought them. Even though I don't have my receipt Dick's will take them back. Since I just bought them last week on sale, I doubt the price has fallen and I should get all my money back. Also, just purchased two Klean Kanteens via amazon.com.
4 comments:
oooh, I'd be pissed too. Loved your e-mail to him. And I'll be tweeting this, so that other moms know if they have been duped. DESPICABLE, Sigg.
Good Job Sonali!! But it's "Klean" Kanteen...
www.kleankanteen.com
Thanks! And, yes, you're right. It's Klean Kanteen. I was so angry I couldn't see straight. :)
I too contacted Steve Wasik and was pleasantly surprised when he answered my email personally. Yes, I was incredibly angry when I learned of the BPA in the bottles, but he has gone out of his way to make it right.
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